Would you like to add severe weather insurance to your booking for an additional $20?
VIEW INSURANCE TERMS
During periods of severe weather conditions (heavy rain, high winds, storms etc), we reserve the right to cancel your booking. If conditions are not expected to be too severe we will proceed with your booking unless we hear from you.
Refunds or credits do not apply should weather impact your hire after the castle has been installed or after your booking has been postponed once.
By purchasing our additional, non-refundable weather insurance option, if we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to either a:
- Full Credit/Postponement to use within 12 months of booking date OR
- Refund minus $10.00 administration charge.
Without this insurance option, if we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to either a:
- 50% Credit/Postponement to use within 12 months of booking date OR
- 30% Refund minus $10.00 administration charge.
Refunds or credits do not apply should weather impact your hire after the castle has been installed or after your booking has been postponed once.
By purchasing our additional, non-refundable weather insurance option, if we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to either a:
- Full Credit/Postponement to use within 12 months of booking date OR
- Refund minus $10.00 administration charge.
Without this insurance option, if we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to either a:
- 50% Credit/Postponement to use within 12 months of booking date OR
- 30% Refund minus $10.00 administration charge.
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