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Hire Period Updates

Please note: we have amended our hire structure to allow for 4 hour, day hire (7 hours) and overnight bookings only.

These hire blocks do *not* affect the setup or packup times - meaning we still setup prior to your guests arriving!

This base block hour hire period allows us to accurately schedule your delivery and packup and assists us in managing our crew appropriately to ensure staff aren’t working overtime when they’re not required to as well as ensuring they are paid correctly for the overtime they DO work.

Extended hire periods are still available if you’d like the castle for majority of the day or late packups - and even overnight - the additional fee is included in the displayed price when selecting this option!


Top tip! Ensure the correct party start and finish times are entered and that you choose your hire period based on your event duration.

Need some help? No worries! If you have any questions at all, please just get in touch. We're only a phone call away. 

 

Happy Bouncing!

 

--- The Bounce O Rama Crew

 

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TERMS

By purchasing our additional, non-refundable Castle Guarantee, if you need to change your date due to any reason other than weather (once per booking) or we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to a full credit to use within 12 months of booking date (minus the insurance amount).


Without this guarantee option, if you need to change your date due to any reason, this will be subject to our Cancellation Policy. Should we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to a 50% credit to use within 12 months of booking date.