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CONTACT

Need to get in touch?

We pride ourselves on our friendly customer service approach and endeavour to respond to your enquiry as soon as possible. Please fill in the form below, or alternatively, you can use the following details to reach us:

CHAT 

Find us on Facebook and use the messenger feature to chat to us directly!

EMAIL

Send us a love letter, feedback or general enquiry by emailing us on hello@bounceorama.com.au

CALL

If you'd rather speak to a human, you can do so by calling the crew on 0448 126 828

 

We look forward to hearing from you!

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The Bounce O Rama Crew 

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TERMS

By purchasing our additional, non-refundable Castle Guarantee, if you need to change your date due to any reason other than weather (once per booking) or we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to a full credit to use within 12 months of booking date (minus the insurance amount).


Without this guarantee option, if you need to change your date due to any reason, this will be subject to our Cancellation Policy. Should we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to a 50% credit to use within 12 months of booking date.