WET WEATHER POLICY
In the event of wet weather, there are a few different options to consider.
All of our castles and equipment can handle light rain - everything we use is outdoor rated. If heavier rain occurs during your event, we advise to switch power off, allow rain to pass and towel down the castle play areas before resuming play.
If rain is expected for your entire event and you have a backup wet weather venue (community hall, Scout hall, school hall) we can set up indoors too! As long as there is space.
If you would like to cancel the hire prior to the day, we will keep a full credit on file for you to use towards your next castle hire (12 month expiry).
If you would like to postpone the party, we can change the date subject to availability. There is no charge to change your date but the refund offer for severe weather does become void.
If the weather turns severe (ie storms, hail, gale force winds etc) and we deem it unsafe to proceed, we will provide a full refund.
It’s incredibly difficult to determine whether it will rain for certain. We have had days where the rain was reading at a 100% chance forecast and not one drop fell! We have had forecasts showing rain all week and it moves over us. Rain can be scheduled but not until later in the evening.
We keep a very close eye on the weather using a number of different reliable sources and review updated forecasts regularly. If we deem it to be unsafe to proceed, we will always be in touch to advise a cancellation if necessary but in the case of light to moderate rain, unless we hear from you regarding a cancellation, your hire will proceed.
If you have any questions at all, please don’t hesitate to contact us on 0448 126 828 to discuss your hire.
—— The Bounce O Rama Crew