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Refundable Security Deposit

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$150.00
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$150.00
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This is a refundable security deposit that will be held by Bounce O Rama until the safe and clean return of equipment.

Should our equipment be found to be stained, damaged or in a state of excessive mess at the end of your hire, this deposit becomes non-refundable to cover the time and products required to return the item to a hireable state and further damage costs may be applicable depending on the severity.

Return of your security deposit will be sent via the same method of payment as your booking. Please allow between 2 - 5 business days post event. 

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TERMS

By purchasing our additional, non-refundable Castle Guarantee, if you need to change your date due to any reason other than weather (once per booking) or we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to a full credit to use within 12 months of booking date (minus the insurance amount).


Without this guarantee option, if you need to change your date due to any reason, this will be subject to our Cancellation Policy. Should we deem it unsafe to proceed due to strong winds, heavy rains or storms, you will be entitled to a 50% credit to use within 12 months of booking date.